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Don Norman has been inspecting buildings since 1985 and has inspected over 10,000 buildings during his career - both commercial and residential. He has co-authored numerous books including Residential Roofing Inspection for the Professional Inspector, Appliance Inspection for the Professional Inspector and the ASHI Training Curriculum. Don was honored to be the first recipient ever to receive the St. Louis Association of Realtors 'Affiliate of The Year' award in 2000. He is a nationally recognized speaker and trainer in the home inspection industry and was the National President of the American Society of Home Inspectors (ASHI) in 2005.
Don helped create the Examination Board of Professional Home Inspectors (EBPHI) in 1998 and was a charter director from 1998 to 2000. Asked to serve on the board again in 2014 he served as that board's president in 2017 and 2018. The EBPHI created, maintains and administers the National Home Inspector Examination (NHIE), the only high stakes, psychometrically valid, legally defensible exam in the world. The NHIE is used by 31 states to test inspector competency for state licensing.Want to learn more about what a home inspection covers? Check out The Virtual Home Inspection Tour, compliments of ASHI.
We've had inspections before, and this was BY FAR the best in every way! Don was thorough, knowledgeable, helpful, and made a point to detail what was absolutely necessary versus "nice to do". His explanations were understandable to the lay person. I couldn't have asked for anything better. Thank you!
very knowledgeable and professional
Very professional inspectors and they communicate their findings while at the property.
Don Norman is a wonderful person and inspector. He was extremely thorough, caring, respectful, patient, and understanding. Couldn't recommend him enough.
It appears Mr. Norman did a very good job. As the Buyer of the property, I appreciated him calling me to explain his findings and recommendations. He explained things in plain English yet succinctly and his written report was the same. I was very satisfied.
Don was very polite, pleasant and thorough! He took his time to explain and make sure I understood everything going on. He made sure to include me when I was needed and had feasible recommendations.
Extremely thorough - and a job Well Done!
The in depth details are most helpful. We now feel more confident in making this major purchase.
Very knowledgeable and very thorough.
Don was very thorough, professional and kind. I would highly recommend his services!
Don Norman was excellent. This was our first home purchase as a married couple & my first ever. Don was very informative & went above & beyond to ensure all our questions were answered. Additionally he provided us with a very detailed report to help us remember everything we needed to do & included information that would be helpful when looking for bids. Don was incredibly knowledgeable & was very good at communicating & teaching us along the way. We highly recommend.
Don was great! He explained what he was looking for, why that was a concern (or not a concern), and recommendations on how to go about fixing that issue. He allowed me to follow him around so I now have a great understanding of my house. He was great to work with, and I couldn’t be happier with my inspection experience!
We were extremely pleased and impressed with the inspector, Don. He seemed very knowledgeable and determined that we understand the condition of the various parts of the house.
He was great. Very polite and professional.